Privacy Policy

Slidr uses third-party software platforms to power ride dispatch, tracking, and rider app functionality. Slidr is the data controller for all rider information. Third-party technology providers act as service providers and process information on Slidr's behalf, subject to contractual data protection obligations.

Information you provide:

• Name
• Email address and phone number
• Pick-up and drop-off locations
• Accessibility or mobility needs
• University affiliation, hotel property, or community association (where applicable)
• Payment information (only if your program includes rider fees)

Information collected automatically:

• Location data during app use and active rides
• Device information (device type, operating system, and app version)
• App usage activity (screens viewed, features used, ride requests)
• Trip history (routes, timestamps, driver assignments)
• IP address

We use personal information to:

• Provide and manage transportation services
• Match riders with available drivers and vehicles
• Communicate ride updates, ETAs, and service notifications
• Improve routing, dispatch efficiency, and service quality
• Generate ridership reports for partner organizations (universities, hotels, communities)
• Maintain safety and security of riders, drivers, and vehicles
• Respond to support requests and resolve issues
• Comply with legal obligations

We may share limited information with:

• Drivers — first name and trip details only, as needed to complete your ride
• Partner organizations — aggregated ridership data and program reports; personally identifiable information is shared only when required by the partner agreement, such as university safety programs
• Technology providers — that power the Slidr platform (dispatch, mapping, analytics)
• Other riders — in shared or pooled trips, approximate pickup or drop-off locations only
• Government agencies or law enforcement — when legally required or to protect safety

Your information may also be transferred if Slidr is involved in a merger, acquisition, or sale of assets, in which case you will be notified.

We do not sell your personal information to third parties. We do not share your information with advertisers for targeted advertising purposes.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption of data in transit and at rest. No system can guarantee absolute security. If you believe your account has been compromised, contact us immediately at info@rideslidr.com.

Personal information is retained only as long as necessary to provide services, fulfill the purposes described in this policy, meet legal and regulatory requirements, or resolve disputes. Ride history and trip data may be retained in aggregated, anonymized form for reporting and service improvement.

Depending on applicable law (including the California Consumer Privacy Act and other state privacy laws), you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data processing activities

To exercise these rights, contact us at info@rideslidr.com. We will respond within 30 days.

The Slidr app uses location data to provide ride services, including matching you with the nearest available vehicle, providing real-time tracking, and calculating ETAs. You may disable location sharing in your device settings, but this may limit or prevent app functionality.

Slidr services are not directed at children under 13. We do not knowingly collect personal information from children under 13. University safe ride programs serve students who are 18 and older. If you believe a child under 13 has provided personal information through the app, contact us at info@rideslidr.com and we will delete it.

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable law. We will notify you of material changes through the app or by email. Continued use of the Slidr app after changes are posted constitutes acceptance of the updated policy.